In making bookings with us at Ski Japan Holidays we very much appreciate your commitment to using our services for your winter travel needs. Recognizing the ongoing uncertainty that coronavirus (COVID-19) is causing around the world, our highest priority is the health and well-being of our guests. With that in mind, we wanted to update you on the actions we have taken in response to the outbreak.
We ask for your cooperation to prevent the spread of the Corona Virus by following these easy guidelines and appreciate your understanding and cooperation.
New Travel Etiquette ( PDF )
- General Version
- Accommodation, Drinking / Dining Version
- Transportation Version
- Sightseeing / Shopping Version
During Your Trip
As a preventive measure against COVID-19 and in accordance with WHO guidelines, and Japanese domestic governmental policies we encourage our guests as well as our employees the use of face coverings in public spaces.
All our properties do have electronic thermometers that you can easily check your temperature with.
Travel looks a little different right now, but our priorities at Ski Japan Holidays remain the same. We are committed to providing you with a safe and relaxing stay at all our properties. Expectations for cleaning and disinfecting have changed and we have taken additional measures to ensure our guests enjoy a worry-free stay.
Disinfectants are extensively used during cleaning, especially in locations frequented by large numbers of people.
Hand sanitizers are now available at all our self-contained properties.
Please note that we may ask details about your temperature and current health condition upon your arrival.
If you are experiencing a fever or cough, or if you are feeling unwell in any way, please contact us at your earliest convenience and we will advise what is the best course of action.
Please note that due to Japanese Government health regulations, health-related measures may change without notice.
If there is anything, we can do to make your holiday with us more special please do let us know and we will try our best to be as helpful as possible. We do hope your stay with us is a good one and you stay safe and healthy.